How to log in to your dashboard for the first time
Our dashboards are hosted on the cloud, as most cloud services you will need to sign in through your company’s MFA process (Multi Factors Authentication process). This will be done using Single Sign On based on your company’s credentials.


1 / Access to your Microsoft account
  • Click on the Client Portal button on the Cosmos Platform website. If you are using Chrome you need to allow Third Party Cookies.


  • Enter your company email address and password.


  • Approve the sign-in request e.g. via the Microsoft Authenticator App or SMS and tick the box ‘I sign in frequently on this device. Don’t ask me to approve requests here'.


  • Click YES to accept to stay signed in.


  • Accept permission request from TLC Marketing Worldwide and click Next when prompted to provide more information.
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2/ Go through the Multi Factor Authentication process

The next steps relate to MFA. These steps are for Microsoft Authenticator App but you can use your preferred authenticator app or SMS.


  • Open the Microsoft Authenticator App on your phone or “choose I want to use a different authenticator app” (install it if you do not have it or use SMS) and click Next
  • Allow notifications on the Microsoft Authenticator App if prompted and then click Next
  • Scan the QR codeshown on the screen and follow the steps to approve the notification
  • Once the notification has been approved, click Next and then Done
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3/ Unlock your dashboard
  • You will be redirected to the Website Analytics tab. on the Unique Visitors tile, click Login.
  • Click on Single Sign On (do not enter your username and password).
  • Allow Thought Spot to access your Snowflake Account.
  • You can now view your campaign dashboards in the Website Analytics and Registration tabs.


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If you have any issues, please contact your TLC Account Manager.

We advise you to save the cosmos website URL to your favourite for a quicker access to your dashboard on your next connection
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